- Yes, you want to keep your Khush clean. We recommend dry clean only or that you buy a dry cleaning kit. Here is the link to the one we use. Alternatively you can hand wash and air dry your Khush. Do not put your Khush in the washing machine nor in the dryer wet.

FAQ's
welcome to the khush life
We are committed to providing you with the best shopping experience possible.
To help you get the most out of your shopping experience, we've compiled a cozy list of frequently asked questions (FAQs). Here you can find answers to common questions about Khush, and our Happiness Guarantee. Please don't hesitate to contact us if you have any additional questions or concerns.
Khush Questions
Below are some commonly asked questions to help enjoy your Khush
Can I wash/launder my Khush
How can I ensure my Khush stays fresh
To keep your Khush fresh, we recommend using dryer sheets and toss it in the dryer on a low heat setting for about 15-2020 minutes. This helps eliminate any odors and adds a lovely scent. Additionally, you can fluff your pillow regularly and air it out in a well-ventilated space to maintain its freshness. Avoid exposing it to direct sunlight for extended periods, and consider using Khushcase for extra care.
Can I customize the filling of my Khush
Khush comes filled based on extensive market testing but we know that everyone likes it a little differently but you can remove or add filling as you wish. The body of your Khush has been filled to a tested optimum level but feel free to add or remove stuffing as you see fit.
Instructions for Removing Stuffing from Your Khush
- Find the zipper on the entrance of your Khush on the back on the back.
- Carefully unzip the entrance to access the stuffing inside the centre portion.
- Gently pull out the stuffing to your desired level. There are three zones. The head, body and legs. The head and legs have a different type of stuffing.
- If you wish to add more stuffing, simply place some into your Khush until you reach your preferred comfort level.
- Once you are satisfied with the amount of stuffing, zip the entrance securely to keep everything in place.
Enjoy your customized Khush experience!
How to re-package Khush for travel
- Take out the vacuum bag your Khush was shipped in and screw off the white cap of the air valve. Keep the cap handy. Ensure that there is no dirt or material around the air valve to ensure tight seal.
- Fold Khush in half with the feet facing its head. 3. Insert your folded Khush in vacuum bag, placing its legs on the opposite side of white air valve.
- Push Khush into bottom of bag adjusting, to keep the legs to the outside edges of bag.
- Fold the Khush head between the two legs.
- Zip up the open end using the provided clip tool or your fingers. Go over several times to make sure fully sealed.
- Place a strong vacuum onto the air valve and suck out excess air. Push down on Khush body as you pull out the air. The stronger your vacuum, the more air you can get out.
- Remove your vacuum and screw back the white seal cap over the air valve-make sure it is secure.
- Let sit for one hour to make sure the bag is fully sealed before packaging for shipping. If the shipping bag expands go to step 6 and repeat the process.
- If re-packing for returns, put the Khush vacuum bag inside a shipping box or shipping bag and seal with tape. Do not mail in vacuum bag only.
How to Use Khush Kit
The Khush Kit comes with three different elements to enhance your experience.
- Gel Packs for Heating and Cooling: Enjoy personalized comfort with our removable gel packs. Simply warm them up in hot water or put in freezer. Then pick your pocket and put them in to enjoy. Lasts for hours.
- Bluetooth Speaker: Sleek, built in speaker for soothing sounds: Drift off to sleep or unwind with a niquely designed compact Bluetooth speaker. Charge up your speaker and hook it up to your device via bluetooth. Once your device has been linked up using manfuactures procedures, then start listing to soothing sounds and music. Speaker lasts for hours before new charge.
- Organic Scent Satchels: Elevate your sensory experience with our organic scent satchels, designed to infuse your Khush with calming aromas. You can choose from 4 different scents that suit your mood. Put one in lower leg pocket is best. Lasts up to a month of use.
*Follow all provided instructions on proper use of all Khush Kit products.
Is Khush safe for children
Khush is recommended for people 4 years +. Always supervise infants and young children when using your Khush
Can I reuse the bag Khush was shipped in
Yes, simply put your Khush inside the bag and zip up the seal. Then take a household vacuum and attach to the port and suck out all the air. The port has a convenient built-in valve that will stop any air from getting back in. Best part is you can use it again and again.
Is Khush environmentally sound
Khush is a hand made product in Canada with materials sourced for quality. The fill material is hypo allergenic and the cushion material is as well. No child labor is used in the production of Khush.
What is the Size of Khush
Khush Cushion is as follows:
L: 48" (122cm)
W: 16" (40.5 cm)
Depth: 12" (30.5 cm)
Weight: 2.2 lbs (1.6 kg)
- Micro Chenille exterior
- Chipped memory foam
- Poly fiber
Shipping, warranty, customer service
How can I track my order once it's placed
Click here for shipping information. Your order will also provide you with a tracking number once complete.
How can I contact customer service for further questions
You can Contact Us with any questions.
Does Khush have a warranty/guarantee
Yes, click here for the link.
Can I return it if I don't like it
We take pride in our products but understand that sometimes it's not a fit, it's ok you can hurt our feelings and send it back….:(
Check out our return policy for more
information.
How to re-package Khush for travel
- Take out the vacuum bag your Khush was shipped in and screw off the white cap of the air valve. Keep the cap handy. Ensure that there is no dirt
or material around the air valve to ensure tight seal. - Fold Khush in half with the feet facing its head. 3. Insert your folded Khush in vacuum bag, placing its legs on the opposite
side of white air valve. - Push Khush into bottom of bag adjusting, to keep the legs to the outside edges of bag.
- Fold the Khush head between the two legs.
- Zip up the open end using the provided clip tool or your fingers. Go over several times to make sure fully sealed.
- Place a strong vacuum onto the air valve and suck out excess air. Push
down on Khush body as you pull out the air. The stronger your vacuum, the
more air you can get out. - Remove your vacuum and screw back the white seal cap over the air valve-make sure it is secure.
- Let sit for one hour to make sure the bag is fully sealed before packaging
for shipping. If the shipping bag expands go to step 6 and repeat the process. - If re-packing for returns, put the Khush vacuum bag inside a shipping box or shipping bag and seal with tape. Do not mail in vacuum bag only.
General Enquiries
Does Khush have a pillow case
Not currently but we are developing the Khush case, be sure to signup for our Newsletter to hear about it first!
Are there other sizes available
Not currently, but in the future we may look to bring on new sizes. Sign-up to our Newsletter to stay updated on this!
Can I order a custom design or color for the Khush case
Not currently but something we are looking to in the future. We will keep you posted. Be sure to sign up for our Newsletter for updates.
Where is Khush made
Khush is handmade with love in Canada with materials sourced from around the world.
Are there any special promotions or discounts available
Yes, special promotions and discounts are made available through our Newsletter Sign-up.
Can I give the gift of Khush
Gifting someone a Khush is easy and thoughtful! You can simply purchase the item from our website and enter the recipient's shipping address at checkout. If you'd like to add a personal touch, consider including a gift message during the checkout process.
-
Scent Satchels
-
Wireless Speaker
-
Khush Kit
-
Gel Packs
-
Khush
What Khush Friends Say!
-
"From the moment I first used it, I felt the difference."
"It’s arrived! And Khush has already given my neck and back incredible relief. I love that there are so many ways to customize it so that it suits me best. Khush is a game-changer!"
"I really think you should give Khush a try. It’s been a game-changer for me."
Noelle H. Age 55
-
"As an overweight man dealing with sleep apnea....
Mark T. Age 42
-
"Whenever I’m feeling overwhelmed, I grab Khush and take a few moments to breathe deeply."
Eun C. Age 32
Signup For Our Newsletter